Customer feedback in many places
Complaints and requests arrive by web form, phone and email, and land in different systems.
Transit agenciesWho we serve
Back-office systems,
in step with each other.
Transit agencies run finance, customer service, facilities and public information systems that rarely talk. SentraBridge connects them through APIs, databases and files on a schedule or as events happen.
§ The problem
What gets in the way.
Files from partners
Fare, payment and vendor data often arrive as files that someone must load and check.
Public notices by hand
Service alerts and board materials get copied onto the website manually.
§ How it works
How it works for transit agencies
- 01ConnectAPIs, databases and SFTP folders.
- 02Draw the flowRead, clean, decide and write.
- 03PreviewReal records at each step, nothing written.
- 04Run and watchHistory, alerts and replay by ID.
§ What you get
Built for transit agencies.
Any REST API
Connect systems with an address and a key, or import their OpenAPI file to build the connector.
Learn more →Files and transfers
Load CSV, JSON, JSON Lines and XML files from SFTP, and archive them after a good run.
Learn more →When a system calls in
Run a flow the moment another system sends a webhook, with signature checks.
Learn more →§ Examples
Flows that fit.
Generated from SentraBridge's ready-made templates.
Salesforce → Sentra 311
Salesforce web cases become Sentra 311 requests
Every 15 minutes, turns new Salesforce cases from the web into Sentra 311 service requests.
SFTP server → PostgreSQL / PostGISLoad the bank's daily payment file into the city database
Every morning, reads new payment CSV files from the bank's SFTP folder, cleans and checks them, loads them into a database table, and archives the…
Sentra 311 → SentraQueue → PostgreSQL / PostGIS → SFTP serverMorning operations digest from three systems
Weekdays at 7 am, reads 311 requests, SentraQueue lobby visits and database work orders, puts them in one shape, combines and sorts them, emails a…
§ Systems
Systems you likely run.
Each links to its connector page. Not listed? Any REST API, OpenAPI file, database or SFTP server works.
§ FAQ
Questions, answered
Is there a connector for our scheduling or fare system?
Not a pre-built one. Systems with a REST/JSON API connect as plain APIs or from their OpenAPI file; file exports and databases work too.
Can we post service notices to the website automatically?
Yes, if your website has an API. Sentra CMS is pre-built, and other sites connect as plain APIs.
Does SentraBridge keep rider data?
No. Records pass through in memory only. History keeps counts, timings and record IDs.
See your own systems connected.
We'll set up a workspace with your systems in a sandbox and build your first flow with you.