One platform.
Every agency kept apart.
Each city, county or district is its own workspace with its own connections, flows, code tables, people and history. Shared templates are published once and rolled out to many.
Separate by default.
A workspace holds a client's connections, flows, value maps, people and run history. Nothing is visible across workspaces. Staff who support several agencies switch between them without anything crossing over.
- Viewer, builder and admin roles per workspace
- Only admins change connections
- Suspended clients stop running
| role | can see | can do | also |
|---|---|---|---|
| Viewer | See flows, runs and history | — | — |
| Builder | Everything a viewer can | Build, preview and run flows | — |
| Admin | Everything a builder can | Manage people and value maps | Change connections and secrets |
| CSP staff | Platform admins | Manage clients and shared templates | Suspend or restore a client |
Publish once. Roll out to many.
Build a flow once, publish it as a shared template, and roll it out to many clients. When the template improves, clients get an update notice instead of a silent change. Each client keeps its own connections and value maps.
- Update notices, not surprise changes
- Per-client value maps fill in local codes
- 20 ready-made templates to start from

Your identity provider, or two-step sign-in.
People sign in with Microsoft or Google, through your own identity provider (SAML) with SCIM keeping the list of people in step, or with a password and an authenticator code. Each workspace can require two-step sign-in and limit sign-in to its networks.
- SAML single sign-on and SCIM
- Two-step sign-in, required if you choose
- Departments and network allow-lists
| state | detail | |
|---|---|---|
| ● Flows | Operational | All scheduled runs on time |
| ● Webhooks | Operational | Receiving and verifying |
| ● Sentra 311 connection | Healthy | Last good run 4 min ago |
| ● Accela connection | Needs attention | Sign-in expired |
See it in real flows.
File CivicCA agendas and minutes in Laserfiche
Every hour, files each newly published CivicCA agenda and set of minutes in the city's Laserfiche repository, in the folder for that board, with…
Data quality alert (sub-flow)
A reusable sub-flow: other flows hand it the records that failed their checks, and it emails the data team a summary with a CSV attached.
Questions, answered
Can one client see another's flows?
No. Connections, flows, code tables, people and history belong to one workspace.
Who is SentraBridge for, the agency or its vendor?
Both. Agencies run their own workspace; IT providers and vendors who serve several agencies use one workspace per client.
See your own systems connected.
We'll set up a workspace with your systems in a sandbox and build your first flow with you.