Pass-through integration for local government · records are never stored System status1-559-251-7767Sentra familySign in
SentraBridgeIntegration platform
AIPlatform

Describe it. AI drafts it.
Any flow, explained.

Tell SentraBridge what you need in plain English and get a draft flow to review. Ask it to change a flow, explain one to a new colleague, or let your own AI assistant read and draft flows. AI sees settings and names, never records, and a person always turns flows on.

“Every weekday at 6, read new payment files from the bank’s SFTP folder, drop rows without an account, load the rest into utility_payments and email finance the bad rows.”

AI draft flowThe draft flow the AI builder proposes from that sentence.Weekdays at 6 amOn a scheduleRead payment filesRead filesCheck accountApply rulesLoad paymentsWrite to databaseEmail financeSend emailInvalid
Illustration: a sentence becomes a draft you review. The AI sees settings and field names, not records.
§ How it works

From a sentence to a running flow

  1. 01DescribeSay what should happen, in a sentence
  2. 02DraftAI picks the steps, connections and settings
  3. 03PreviewCheck it on real records; nothing is sent
  4. 04ExplainRead it back in plain English
  5. 05Turn onA person decides when it goes live
§ 01 / Build from a sentence

From a sentence to a draft on the canvas.

Describe the integration the way you'd tell a colleague: “Every weekday at 6, load the bank's payment files and email Finance the bad rows.” The builder proposes the steps, connections and settings as a draft. You review it, preview it on real records, and turn it on when it's right.

  • Uses only your workspace's real connections
  • Every step stays editable
  • Drafts are never turned on by themselves
A flow on the SentraBridge canvas, ready to review and preview.
§ 02 / Change by asking

“Also email the clerk when one fails.”

Ask for a change to the flow in front of you and see it applied on the canvas. Undo takes it back, and every saved change is a version you can compare and restore.

  • Keeps the steps that don't change
  • Undo, version history, restore
  • Same guardrails as drafting
Version history · Bank payments14 versions
whenwhowhat changed
v14Today 9:12Ana (builder)Changed filter: status is ClosedCompare
v13Mon 16:40Ana (builder)Added step: Email bad rowsRestore
v12Nov 3Raj (admin)Value map: added Parks → PRKRestore
Illustration: every saved change is a version you can compare or restore.
§ 03 / Explain any flow

Plain English for whoever is reading.

Press Explain on any flow for a step-by-step description in plain English: what starts it, what each step does, which systems it reads and writes. It's written from the settings with no AI, so it works on closed networks too. Turn on AI to explain it for a department, IT reviewers, auditors or a new team member, with things worth checking.

  • Works without AI, from the settings alone
  • AI adds what to check and questions to ask
  • Copy as text for handover and audit notes
Explain this flow in SentraBridge: each step of a flow described in plain English.
§ 04 / Your AI assistant

Claude can read, explain and draft your flows.

Connect Claude, or another assistant that supports MCP, with a personal token. It can list flows, explain them, trace a record, check run health and draft new flows from what you ask. Drafts arrive turned off; it can't change a flow that's on, and it only uses connections a person set up.

  • Same role as the person, or less
  • Drafts only, never turned on
  • Every call shows in the activity log
Draft a flow that emails Finance every morning when yesterday's utility payments don't match the ledger.
flow_building_guide · create_draft_flow
Done. “Billing vs ledger, daily” reads the billing export and the GL postings from your file server, reconciles them by account, and emails Finance the differences. It's saved turned off: open it in SentraBridge and press Preview to check it on real records.
What does our 311 triage flow do with requests that fail the checks?
describe_flow
They go to the Invalid output and are handed to the “Data quality alert” sub-flow, which emails the 311 team. They're not sent to Scheduler.
Illustration: an AI assistant such as Claude, connected to SentraBridge over MCP with a personal token. It can read, explain and draft; a person previews and turns flows on.
§ 05 / AI field mapping

Line up two systems' fields.

Mapping 40 fields between two systems is tedious. AI field mapping suggests which source field goes to which destination field, using names and descriptions. You accept, change or reject each suggestion.

  • Uses field names, not values
  • Suggestions, never silent changes
  • Auto-map handles exact matches without AI
Map fields · Salesforce case → Sentra 311 request
fromto
Subject→titlesuggested
Description→descriptionauto-mapped
SuppliedEmail→contact_emailsuggested
Street__c→addresssuggested
Origin→(not mapped)you decide
Based on field names and descriptions. Accept, change or reject each one.
Illustration: AI suggests a mapping; a person accepts it.
§ 06 / Ask AI step

AI on each record, when you choose.

The Ask AI about each record step sorts a 311 description into a category, translates it to Spanish, summarizes it, or pulls details out of free text. Only the fields you list are sent, the answers come back as new fields, and an admin must allow the step first.

  • You choose exactly which fields leave SentraBridge
  • Answers become fields, like category or summary
  • A cap on records per run
A four-step flowA webhook from Sentra 311 is checked, reshaped and sent to Accela.Sentra 311 calls inWhen a system calls inCode enforcement?If / elseShape as a recordMap fieldsCreate Accela recordSend records · Accela
A flow is a picture of the work: start, read, change, decide, write.
§ 07 / Guardrails

Settings and names by default. Records only when you say so.

The builder, the explainer and field mapping see step settings and field names, never record contents, passwords or addresses. AI is off until an admin turns it on for the workspace, and every AI and MCP call is recorded: who, when, which model or tool. Nothing AI produces is kept as a copy of your records.

  • Off until an admin turns it on
  • Calls logged and kept as records
  • A person turns every flow on
What AI can see and doper workspace
Step types and settings✓
Connection and field names✓
Record valuesonly the fields you list, in an Ask AI step an admin allowed
Passwords, keys, addresses✕ never
Turning a flow on✕ never: a person does
Every AI and MCP call is logged: who, when, which model or tool.
AI is off until an admin turns it on for the workspace.
§ FAQ

Questions, answered

Does the AI see resident data?

The flow builder, the explainer and field mapping see settings and field names only. The Ask AI step sends only the fields you list, and only after an admin allows it.

Can AI turn on a flow?

No. AI drafts and changes flows that are off. A person previews the draft on real records and turns it on.

Which AI does SentraBridge use?

Anthropic's Claude, when an admin turns AI on. The plain-English explanation needs no AI at all.

Can we use our own AI assistant?

Yes. Any assistant that supports the Model Context Protocol (MCP), such as Claude, can connect with a person's token and work within that person's role.

Does it work on a closed network?

The plain-English explanation works anywhere. Drafting and AI explanations need access to Anthropic's service, so on an air-gapped network you'd leave AI off.

See your own systems connected.

We'll set up a workspace with your systems in a sandbox and build your first flow with you.