Pass-through integration for local government · records are never stored System status1-559-251-7767Sentra familySign in
SentraBridgeIntegration platform
ReportingSolution

One morning email.
Three systems behind it.

Read from several systems, put the records in one shape, count and sort them, and email a digest to the people who need it, with the full list archived.

This solution

Operations reporting

StartsOn a schedule · Weekdays at 7 am
SystemsSentra 311, SentraQueue, PostgreSQL / PostGIS, SFTP server…
Templates3 ready-made flows to start from3
Stored recordsNone: pass-through, in memory only0
Preview any template on your own data before it writes anything.
§ The problem

What it looks like today.

Dashboard fatigue

Department heads won't log into three systems every morning.

Different shapes

Each system names the same things differently.

Data quality

Nobody notices the bad records until a report is wrong.

§ How it works

How it works: Operations reporting

  1. 01Read 3 sources311, SentraQueue, database
  2. 02One shapeMap each to the same fields
  3. 03CombineSort newest first
  4. 04CountOpen items by source
  5. 05EmailDigest to staff
  6. 06ArchiveJSON on SFTP
§ 01 / Morning digest

Weekdays at 7 am.

Reads 311 requests, SentraQueue lobby visits and database work orders, puts them in one shape, combines and sorts them, emails a count of open items by source, and archives the whole list as JSON on SFTP.

  • Combine any number of sources
  • Summarize with group-by and totals
  • Email with CSV or JSON attached
Flow diagram: Morning operations digest from three systemsWeekdays at 7 am, reads 311 requests, SentraQueue lobby visits and database work orders, puts them in one shape, combines and sorts them, emails a count of open items by source, and archives the whole list as JSON on SFTP.Weekdays at 7 amOn a schedule311 requestsGet records · Sentra 311Lobby visitsGet records · SentraQueueWork ordersRead database · PostgreSQLAs one shapeMap fieldsAs one shapeMap fieldsAs one shapeMap fieldsCombineCombineNewest firstSortStill open?If / elseArchive as JSONWrite file · SFTPCount by sourceSummarizeEmail the digestSend emailYes
Morning operations digest from three systems · 13 steps · a real SentraBridge template
§ 02 / Weekly summary

Monday's numbers, without asking.

Every Monday at 7 am, last week's closed 311 requests are counted by type and emailed to department heads.

  • Filter by date window
  • Group by any field
  • No report server needed
Flow diagram: Weekly 311 summary for department headsEvery Monday at 7 am, counts last week's closed 311 requests by type and emails the summary.Mondays at 7 amOn a scheduleMondays at 7:00 am (workspace time zone)Get 311 requestsGet records · Sentra 311Reads Service requests from Sentra 311Closed in the last 7 daysFilterKeeps only records where status is closedand closed_at is within the last N days 7Count by request typeSummarizeCounts records by categoryEmail department headsSend emailEmails[email protected]: “31…
Weekly 311 summary for department heads · 5 steps · a real SentraBridge template
§ Systems

Works with

Pre-built connectors used in this solution. Anything else with an API, a database or SFTP works too.

See your own systems connected.

We'll set up a workspace with your systems in a sandbox and build your first flow with you.