Potholes become crew visits
Every 15 minutes, new or changed pothole requests in Sentra 311 create a visit for the street repair crew.
Our productsConnector
Sentra Scheduler integration
for crews and field work
Sentra Scheduler plans field work: one-off visits, recurring jobs, crews and the customers they serve. Public works, parks and utility teams use it to schedule crews. It is made by the same company family as SentraBridge.
Pre-built connector
Sentra Scheduler
- Tier
- Pre-built connector
- Category
- Our products
- Sign-in
- API token (Bearer)
- Paging
- cursor
- Webhooks
- 8 events, signatures verified
- Sandbox
- Yes: practice with made-up data
§ Overview
What connecting Sentra Scheduler does.
The pre-built connector reads, creates and updates visits, recurring jobs, customers and crews, and listens to signed webhooks for scheduled, changed and closed work. Flows link it with 311 and billing; visit details pass through without being stored.
- Visits: Read changed visits; create and update status, customer, site, scheduled time and crew.
- Recurring jobs: Read, create and update jobs: frequency, status, price per visit and crew.
- Customers: Read, create and update customers and billing addresses.
- Crews: Read, create and update crews.
What SentraBridge can do with Sentra Scheduler
| resource | read | write | changes only | fields |
|---|---|---|---|---|
| Visits | list, read one | create, update | yes | ID, Number, Status, Customer, Site, Scheduled for… |
| Recurring jobs | list, read one | create, update | yes | ID, Number, Title, Customer, Frequency, Status… |
| Customers | list, read one | create, update | yes | ID, Name, Company, Email, Phone, Billing address… |
| Crews | list | create, update | — | ID, Name |
Webhook events: request.created request.scheduled request.status_changed request.closed customer.created customer.updated job.created job.updated
§ Use cases
What cities connect Sentra Scheduler for.
Close 311 when the visit is done
The request.closed webhook updates the resident's 311 request when the crew finishes.
Recurring service to invoices
Completed visits on recurring jobs become QuickBooks invoices at the job's price per visit.
Customers from utility billing
New commercial accounts create Scheduler customers for scheduled service like grease trap checks.
§ Examples
Flows that use Sentra Scheduler.
§ How it works
How to connect Sentra Scheduler
- 01Get accessBuild and test flows on the Sentra Scheduler sandbox first.
- 02Add the connectionMachine tokens are coming to Scheduler; use the sandbox until they are.
- 03Preview real recordsThen add a Sentra Scheduler API token for SentraBridge.
- 04Turn it onFor webhooks, register the flow's address and signing secret.
§ Often connected with
Sentra Scheduler and the rest of city hall.
Systems cities commonly connect with Sentra Scheduler, each with its own connector page.
Sentra 311§ FAQ
Sentra Scheduler integration questions
How do 311 requests become Scheduler visits?
A flow reads new or changed requests of a type, like potholes, maps address and description, and creates a visit for the right crew. A template does this.
Does Sentra Scheduler send webhooks?
Yes, for requests created, scheduled, changed and closed, customers created and updated, and jobs created and updated.
Can visits be invoiced?
Yes. A flow can read completed visits and create invoices in QuickBooks Online or another billing system.
§ Next
Related connectors
Connect Sentra Scheduler to the rest.
We'll set up a workspace with your systems in a sandbox and build your first flow with you.