Pass-through integration for local government · records are never stored System status1-559-251-7767Sentra familySign in
SentraBridgeIntegration platform
ExampleTemplate

Follow up with SentraQueue no-shows

Every hour, emails visitors who were called but didn't show, with a link to rejoin the line.

This flow

4 steps

StartsOn a schedule
SystemsSentraQueue
Branches0
Stored recordsNone: pass-through
§ The flow

The whole flow, as it appears on the canvas.

Scroll sideways on small screens. Colors show the kind of step: start, read, change, decide, write.

Flow diagram: Follow up with SentraQueue no-showsEvery hour, emails visitors who were called but didn't show, with a link to rejoin the line.Every hourOn a scheduleChanged visitsGet records · SentraQueueNo-shows with an emailFilterEmail each visitorSend email
StartReadFilesDatabaseChangeDecideWriteAct
§ Step by step

What each step does.

  1. 01 · Start · On a schedule

    Every hour

    • Every hour (workspace time zone)

    Then: Changed visits

  2. 02 · Read · Get records · SentraQueue

    Changed visits

    • Reads Visits (tickets) from SentraQueue
    • Only records changed since the last good run

    Then: No-shows with an email

  3. 03 · Decide · Filter

    No-shows with an email

    • Keeps only records where state is no_show and email is not empty

    Then: Email each visitor

  4. 04 · Act · Send email

    Email each visitor

    • Emails {{email}}: “We missed you at City Hall”
    • One email per record
§ Systems

Connectors used

Swap any of them for another system with the same kind of data.

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