Geocode 311 requests from phone calls
Requests entered by call takers with only an address get coordinates before they are sent to Cityworks or an ArcGIS layer.
Maps & GISConnector
Esri World Geocoder integration
for address lookups
The Esri World Geocoder, now called the ArcGIS Geocoding service, converts addresses into coordinates and back. Cities that already use ArcGIS often prefer it because results line up with their base maps and include a match score.
Plain API
Esri World Geocoder
- Tier
- Plain API
- Category
- Maps & GIS
- Sign-in
- API key in the address
- Paging
- single response
§ Overview
What connecting Esri World Geocoder does.
SentraBridge calls the geocoder in a Look up step for each record and keeps the best candidate. Flows can filter on the score, build a map point and write the record to a layer or table. Addresses go only to Esri for the lookup; SentraBridge keeps no copy.
- Address input: A single-line address from each record, sent as SingleLine.
- Best candidate: The matched address for the top candidate.
- Coordinates and score: Longitude, latitude and match score, for filtering and mapping.
What SentraBridge can do with Esri World Geocoder
| resource | read | write | changes only | fields |
|---|---|---|---|---|
| Address candidates | list | — | — | Matched address, Longitude, Latitude, Match score |
§ Use cases
What cities connect Esri World Geocoder for.
Low-score addresses to review
Candidates with a low match score go to a data-quality list for GIS staff instead of the map.
Permit addresses for a public map
Permits from a database without coordinates are geocoded and added to the permits feature layer nightly.
Utility service addresses
Premises from utility billing are geocoded for a service area map in PostGIS.
§ How it works
How to connect Esri World Geocoder
- 01Get accessCreate an ArcGIS location services API key with geocoding enabled.
- 02Add the connectionAdd the Esri World Geocoder connection with the key.
- 03Preview real recordsUse it in a Look up step, mapping the address field to SingleLine.
- 04Turn it onPreview records and set a minimum match score in a filter.
§ Often connected with
Esri World Geocoder and the rest of city hall.
Systems cities commonly connect with Esri World Geocoder, each with its own connector page.
Sentra 311§ FAQ
Esri World Geocoder integration questions
Does the Esri World Geocoder cost money?
Usually. ArcGIS Online and ArcGIS Location Platform bill geocodes, and results you keep in a layer or table count as stored geocodes, which cost more. Check your Esri agreement. The US Census Geocoder is a free alternative.
Can SentraBridge reverse geocode?
The Esri service supports coordinates to address. SentraBridge's catalog sets up address to coordinates; another path can be set in the Look up step.
How do I geocode and then map records in ArcGIS?
Add a Look up step with the geocoder, a Make map point step on the returned latitude and longitude, then Send records to the feature layer.
§ Next
Related connectors
Connect Esri World Geocoder to the rest.
We'll set up a workspace with your systems in a sandbox and build your first flow with you.